WORK FROM HOME
From Sampath’s Desk:
None would have even
imagined or dreamt how effective the ‘work from home’ concept could be with a tremendous
positive impact in efficiently fighting a pandemic like COVID-19. It has spread
its positive wings in this hour of health crisis. In normal times, however, it
may be a mixed bag.
Here is an analysis of
the plusses and minuses of the arrangement. My neighbour, a young techie,
is employed far away from the place where we live in Chennai. That he mostly
stayed at home flummoxed me at the first instance. When questioned pat came the
reply, “Uncle, it is work-from-home or telecommuting”, a term unknown to senior
citizens like me. Staying at office after working hours and/or attending office
on holidays to clear pending works was the norm for us those days.
Computer-enabled ‘teleworking’ is now a new norm, thanks to the advent of the Digital
and Internet era with a mind-boggling speedy communication network
shrinking the whole world into a virtual ‘global village’. One morning, he
invited me for a cup of coffee over which there was an interesting
brain-storming session.
Said he, “Wanna work from
home, the best option for me! These days more people prefer it. I’m one
among them. If you're cooped up in a corporate office, frustrated by commuting,
annoyance by interrupting co-workers, and the lackluster and uninspiring lunch
options, then the allure of working at home may sound like a dream to you.
Moreover, we have many communication options to stay connected with those who
mattered for office work. In home-working, I can rule my time including
convenient scheduling amidst home comforts with kith and kin around.”
Since IT company/MNC
transactions are mostly with foreign based clients, it involves odd timings
including midnight stay/night shifts with attendant hassles in a ‘work only at
office’ environment. Though most companies do provide transport for employees,
by the time one commuted from home to workplace and back, it leaves the worker
fatigued and exhausted due to time-consuming, grueling and backbreaking travel.
To obviate discomfiture and vexation, companies prudently allow ‘remote
working’ also for their personnel; justifiably so. Stress levels on account of
unfriendly co-workers, suboptimal work environment, frequent disruptions,
typical hassles while working at office, etc. can well be avoided in telecommuting. Relief
from lassitude in time-consuming physical commuting enables one deliver
increased output, stay fit and happy working in a ‘flexible workplace’,
proximity to family providing the pep and enabling a good ‘work-life balancing’!
For my question, “Don’t
you then miss the wood for the trees”, there was an emphatic ‘no’ from him! Said he, “The most significant positive aspect in ‘teleworking’ is ‘you are your
own boss’. In office, there will be interruptions and disruptions. You may be
summoned for urgent meetings or discussions consuming my precious time for,
most of the times, nothing, or, regarding matters with which I may not be concerned at all.”
However he remarked, “Work
from home is not an altogether unmixed blessing and is rather a mixed bag;
isolation from mainstream too. In absence of group and concerted actions and
useful personal interactions possible in office facilitating problem-solving
then and there, you may tend to be less creative and resourceful.
Telephonic interaction for clarification or help from office - like superiors, subordinates, experts, friends and/or others - is not a
comfortable substitute for face-to-face interactions possible while in office.
You also miss personal contacts with attendant advantages that go with
‘work-at-office’ like exchange of pleasantries including cutting jokes, pleasurable rendezvous and chitchats at tea and lunch
breaks, relaxation in recreation club, socializing, and other friendly
interactions with other workers.”
However, he was visibly
worried for being at home for days together for office work, as sometimes it
tends to delay or postpone work, drawing flaks and brickbats from a single boss
or multi-bosses. Since there is no immediate physical supervision of your work,
you may either under-perform or over-perform. Superiors may not be able to do
proper assessment of your personality, inter-personal relationship with others,
and right evaluation of your work performance for career progression. For, you
mostly remain invisible. Needless to say, sometimes ‘seeing is only believing’ and ‘out-of-sight
is out-of-mind’.
Prolonged detachment from
office could create a vacuum and prevent you from keeping abreast of key
developments like company’s
future plans and new initiatives. You
may miss a world of human interactions, teamwork and team-spirit. You may not
be able to naturally cheer yourself up in the physical company of others, which
is hard when you are alone and away from office at home.
Of
course, all jobs may not suit ‘home-working’.
In a nutshell, one can
opt for ‘work-from-home’ as an exception rather than rule. Otherwise, it may
lead to self-imposed reclusion. However, need-based telecommuting may perhaps
be the best option. Then it may be more
a boon than bane! With all said and done, the best
arrangement is one that keeps you stay happy, healthy, peaceful and at the same
time more productive!
R.SAMPATH
3/4/2020
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